Terms and Conditions
Last Updated: 3/29/26.
Agreed Price
The price quoted at the time of booking is based on the description of the vehicle's condition provided by the Client.
Variable Conditions
We reserve the right to adjust the final price if the vehicle’s condition differs significantly from the description (for example, excessive pet hair, mold, heavy staining, or biohazards). Any price changes will be discussed with the Client before work begins.
Deposits
Any deposit will be applied toward the final balance of your service.
Cancellation & Rescheduling
12-Hour Policy: We value our technicians' time. If you cancel or reschedule within 12 hours of your scheduled appointment time, a $50 cancellation fee will be charged.
No-Shows: Failure to be present at the time of service without prior notice will result in the forfeiture of your deposit and the $50 fee.
Photo and Media Consent
The Client grants Shine Doctor Mobile Detailing permission to take photographs or videos of the vehicle before, during, and after the service.
These images may be used for quality assurance, insurance documentation, and marketing purposes (social media, website, etc.). We will ensure that license plates are obscured or hidden in any promotional materials.
Access to Property and Vehicle
The Client must ensure the vehicle is parked in a safe, accessible location.
The Client is responsible for removing all personal belongings and valuables from the vehicle prior to the appointment. Shine Doctor Mobile Detailing is not responsible for lost or damaged personal items left inside the car.
Pre-existing Damage: We will perform a pre-inspection of the vehicle. Shine Doctor Mobile Detailing is not responsible for any pre-existing damage, such as paint chips, oxidation, cracked leather, or loose trim that may become worse or more visible after cleaning.
Engine Bay / Electronics: While we take every precaution to protect sensitive components, the Client acknowledges that cleaning engine bays or interior electronics carries inherent risks. Shine Doctor Mobile Detailing is not liable for mechanical or electrical issues following a service.
Child Seats: For safety reasons, we do not remove or re-install child car seats. If left in the vehicle, we will clean around them but cannot guarantee a full detail of the seat area.
Payment Terms
Payment Due: Full payment is due immediately upon completion of the service.
Accepted Methods: We accept Cash, Credit Card, Zelle, and Venmo. Credit or debit card payments will be charged an additional fee of 3%.
Late Fees: Any invoices unpaid after 48 hours will incur a late fee of $25 per day until the balance is cleared.
Driveway and Property Surface Disclaimer
Chemical Runoff: Shine Doctor Mobile Detailing uses professional-grade cleaning agents. While we take every precaution to rinse surfaces thoroughly, the Client acknowledges that chemical runoff (soaps, degreasers, iron removers) may interact with certain driveway surfaces, sealants, or coatings.
Liability: Shine Doctor Mobile Detailing is not responsible for any staining, discoloration, or degradation of driveways, pavers, or garage floors resulting from the standard detailing process.
Safe Placement: It is the Client’s responsibility to inform the technician if the vehicle should be moved to a specific area (for example, the street) to avoid contact with sensitive surfaces.
